Privacy policy

1. Information we collect

• Contact information: name, email, phone, billing address, shipping address.
• Order information: products purchased, order number, payment status, shipping details, returns, refunds, and support messages.
• Payment information: processed by secure payment providers. We do not store full card numbers on our servers.
• Device and usage data: IP address, browser type, device type, pages visited, referral source, cookies, approximate location, and analytics data.
• Marketing preferences: subscription status, opt-in records, opt-out requests, and communication preferences.

2. How we use information

• Process, fulfill, ship, and deliver orders.
• Provide tracking, customer support, returns, refunds, and fraud prevention.
• Improve our website, products, checkout, advertising, and customer service.
• Send marketing messages if you opted in or where permitted by law.
• Comply with legal, tax, accounting, chargeback, security, and platform requirements.

3. Dropshipping and fulfillment partners

We may use third-party supplier networks, sourcing agents, logistics providers, warehouses, and fulfillment partners to process and ship orders. We share only information reasonably necessary to fulfill your order, such as name, shipping address, phone number where required by carriers, product details, and order details.

4. Service providers

We may disclose information to Shopify, payment processors, fraud prevention providers, shipping carriers, warehouses, supplier platforms, email/SMS tools, customer support tools, analytics, advertising, review apps, and professional advisors where necessary.

5. Cookies and tracking

We use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze performance, personalize content, measure advertising, and improve customer experience.

6. Marketing communications

If you subscribe to marketing, we may send emails or messages about products, deals, promotions, and updates. You can unsubscribe anytime using the unsubscribe link or by contacting us.

7. Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain targeted advertising, sale, or sharing of personal information.

California residents

California residents may have rights under California privacy laws, including the right to know, delete, correct, opt out of sale/sharing, limit use of sensitive personal information, and non-discrimination for exercising privacy rights.

8. Data retention

We keep personal information as long as reasonably necessary to provide services, fulfill orders, resolve disputes, comply with obligations, prevent fraud, maintain records, and enforce agreements.

9. Security

We use reasonable technical and organizational measures to protect personal information. No website, internet transmission, or storage system is completely secure.

10. Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. International transfers

Your information may be processed in countries other than where you live. These countries may have different data protection laws.

12. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

13. Contact

For privacy requests, contact support@nestdeal.shop.